Revenue-Generating Technology At Your Fingertips

Today, Interactive Voice Response (IVR) technology is no longer a complex maze of hardware and confusing software. It's a proven revenue-producing, cost-reducing system that can significantly boost your profits year after year.

IVR gives a voice to your computer database. It gives your callers the information they need, plus generates sales and provides service, 24 hours a day. It retrieves answers on your computer system, based on information each caller provides, from account numbers to phone numbers. Ultimately, IVR lets you expand your business hours without adding staff!

Virtually all major corporations have been reaping the many benefits of IVR for years. Until now, only large organizations with deep pockets could afford the investment required to enjoy significant IVR benefits. Now Toshiba IVR brings a more cost-effective solution within reach of any size business.

With Toshiba IVR's advanced technology and your ingenuity, you have the power to create unlimited profit-making applications. And since Toshiba IVR is scaleable, it can keep generating revenue for you and protect your investment-as your business grows.

Customized To The Specific Needs Of Your Business
Toshiba IVR delivers all the comprehensive voice-processing capabilities you need, in a system conceived and designed specifically for small and mid-size businesses. In fact, Toshiba IVR gives you the power to develop custom IVR applications that are ideal for your size and type of business.

Traditionally, large IVR providers have designed intricate systems and priced them exclusively for very large organizations. As a result, companies like yours may have had to settle for stripped-down IVR systems from providers who aren't familiar with small-business needs, and who often can't support their system after the initial sale.

At last, Toshiba IVR gives you the advantage of sophisticated voice-processing technology without limits, backed by Toshiba's legendary world-class service and support. What's more, Toshiba IVR is designed to grow along with your business, at a cost that will maximize your return on investment.

Flexibility Ensures That Toshiba IVR Adapts To Your Changing Needs
Toshiba IVR is specially configured -and priced-for the types of applications small to mid-size businesses need most. Equally important, Toshiba IVR will work with your existing telephone and computer systems-whether they're state-of-the-art databases or legacy systems. That way, there's no additional investment needed. Toshiba IVR simply adds value to your current systems!

Modular Architecture Keeps Your Toshiba IVR System State-Of-The-Art
Toshiba IVR's modular architecture allows your IVR system to be easily adapted to new industry-standard hardware and operating systems as they're introduced. This protects your Toshiba IVR investment and makes sure you can continually take advantage of the latest technological advances.

For instance, Speech Recognition, which is fully integrated with Toshiba IVR, can be used effectively to customize solutions that can't be accomplished with touch-tone technology alone, but that are easier for their customers to use. Other enhanced technologies such as email notification, Text-to-Speech and Fax, are also available.

Create IVR Applications Ideal For Your Business
We understand that all businesses are unique and it may be a custom solution is what your business will need. Or you may want to take advantage of one of Toshiba's "Solution Templates", pre-defined applications for specific businesses that let you get your solution up and running more quickly, while adding your custom touches at a later date.

Business Locator Services	Events Hotline
Auto Repair Status	Medical Lab Test Results
Automated Time Reporting	Power Outage Reporting
Ticket Purchasing	Parts Availability
Employee Scheduler	Bus/Transit Information
Tax Information	Refund Status
Catalog Sales	Account Balance Info
Bill Payment Schedules	Shipment Status
Physician Selection	Proactive Outdialing

Exceptional 2-Year Warranty
The Toshiba IVR system is manufactured with the finest components and state-of-the-art technologies. This superior quality allows us to back your system with the industry's most competitive warranty. Our two-year warranty applies to both Toshiba IVR hardware and
application software.

Expert Support To Achieve Your Goals
At Toshiba, we understand that you're investing in a strategy to achieve business goals-not just a voice-processing system. To maximize your return on investment, you need a voice-processing partner who fully understands your business objectives, and who has the resources to effectively plan and implement a unique solution to meet your goals. That partner is Toshiba.

Professional Guidance At Your Service
With Toshiba IVR, you have a complete system fully supported by one trusted source. We'll provide all the expert implementation, user training and system maintenance you need. A Toshiba project manager with extensive IVR experience will work closely with you to develop custom IVR solutions:

• Custom specifications
  
• Site survey planning
  
• Application development and system testing
  
• Complete system installation

Toshiba's Stratagy Enterprise Server:
The foundation for your IVR success and more
Our Stratagy Enterprise Server (ES) provides a next-generation platform enabling your business to maximize the benefits of diverse, proven technologies. Stratagy ES allows you to add technologies as you need them, from IVR to voice and fax mail, to unified messaging with text and speech all on the same platform. That way, you'll extend the value of your Stratagy ES investment for years to come.

With its modular, scaleable design built on the powerful Microsoft® Windows NT ® operating system, Stratagy ES is equipped to support your full range of voice-processing needs all customized to the unique personality of your business. What's the bottom line? Your customers receive superior service 24 hours a day, while you increase revenue and control costs.