Toshiba Unified Messaging | Unified Communications

Better message management starts here.
Faxes. Voicemail. E-mail. Text messages and more — all zinging toward your business at all hours, at lightning speed, and in overwhelming numbers. How do you manage it all? How do you maximize efficiency while attending to mission critical tasks and maintaining the responsiveness your customers expect? You need a proven solution. An effective strategy for superior communication. The Stratagy voice processing system from Toshiba.

Stratagy voice processing is a key component of the Toshiba Strata CIX — one of the most flexible digital business telephone systems available. Modular in design. Created for integration ease as a complete circuit card or rack-mountable network server. Versatile enough to add to your existing LAN, PBX, and software applications. And cost-efficient for any small- to medium-size business. The Stratagy family of voice processing solutions is designed to streamline your operations and increase staff productivity — immediately. Maybe even before the next e-mail comes in.

All Stratagy systems provide these essential applications:

• Automated Attendant to answer incoming calls
• Call Routing to direct calls
• Telephone Answering to take messages when an employee is unavailable
• Voice Messaging to create, send, receive, forward, and save voice messages

VCS™ Video Communication & Collaboration

Could your company & employees benefit from face-to-face conversations with people in remote locations without actually going there? Would collaboration and document sharing make these conversations even more effective? If so, you need Toshiba’s Video Communication Solution (VCS)! Toshiba has made video applications virtually as easy to use as a traditional telephone, and because it’s compatible with Toshiba’s Strata® CIX family of IP telephone systems, VCS offers a very affordable entry point into video communication and collaboration.

VCS provides affordable point-to-point, three-party video communication, desktop/application sharing, file transfer, and message board capabilities. VCS brings video telephony to Toshiba’s IP telephones, digital telephones and SoftIPT™ soft phones by adding video communications to traditional voice conversations. From the Session Member List, users can view all VCS members and can easily select those members they wish to take part in their collaboration sessions. Users can share their Windows desktop and applications with each other, allowing them to enjoy a multimedia collaboration experience.

Maximizes Productivity via Remote Video Communication and Collaboration
VCS applications take productivity to a new level by allowing remote workers to see, hear, interact and collaborate on projects together, no matter where they are physically located. Whether it’s used for daily organizational calls or VIP communication, you can conduct remote in-person meetings, virtual work group discussions, field engineer support, sales staff support, product prototype demonstrations and much more. Because it takes the place of face-to-face meetings, VCS can dramatically reduce the cost of business travel and can enhance productivity and quality of work.

Product Highlights
The following are highlights of some of the features in VCS 2.0.

• Fully integrated with the Strata CIX systems including multiple systems networked via Strata Net
• Pre-installed when shipped with the Strata Media Application Server (MAS) and managed by VCSManager™, VCS easily extends the user’s multi media experience with the VCS client running on their Windows XP computer.
• Video–Friendly and easy to use automatic interface, allows users to see, hear and interact with each other, without having to click a mouse or push a button to start or stop their video communication.
• Collaboration–The VCS collaboration console enables Strata users to share their desktop, applications or documents. Users can collaborate on projects or workgroup discussions and can edit the same materials during their video communication session.File Transfer–The VCS File Transfer console enables easy sending/receiving of files during collaboration sessions.
• Message Board–An easy to use Message Board console enables VCS users to type text messages during collaboration sessions. Functionality is integrated into the telephony capabilities, with features specifically tailored to handle video telephony, including:
  • Automatic start and log on options
  • Default Video Display On or Off
  • Select Default Video Display Setting
  • Self Video Preview
  • Station Hunting
  • Video Forward
  • Video Hold
  • Video Park/Pickup (local node only)
  • Video Transfer